Ubisoft’s User Agreement Demands Gamers Destroy All Copies Upon Contract Termination

Ubisoft’s User Agreement Demands Gamers Destroy All Copies Upon Contract Termination
Assassin’s Creed Shadows. Credit: Ubisoft, reddit/Nubbie1
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Key points
  1. Ubisoft’s user agreement includes a clause that essentially gives the publisher full control in case of termination of the contract. 
  2. Contract termination can be performed by either the consumer or by Ubisoft itself.  
  3. In case of termination, the consumer’s use of the product is completely revoked, and they must erase all traces of the game. 

After a thorough glance through Ubisoft’s End-User License Agreement (EULA), gamers discovered a clause that forces consumers to destroy all traces of their games. The clause gained traction in the public’s eye in early July, following various movements supporting the consumer’s rights in the video game industry.

The clause states that, in case of termination, the consumer’s use of the product is completely revoked, and they must erase all traces of the game. 

The contract can be terminated by either party, but Ubisoft undeniably has more legal precedent than the consumer. Ubisoft reserves the right, according to the EULA, in its “sole and absolute discretion, to revise, to update, change, modify, add to, supplement, or delete” specific portions of the EULA for a broad number of reasons.

Not only that, but Ubisoft can make these changes without notifying the consumer, explicitly stating that it is the consumer’s job to keep updated on the changes. 

If the contract is terminated by either party, “the consumer must immediately uninstall the Product and destroy all copies of the Product.” This statement is in clause 8 of the EULA, labeled “Termination.” 

The word destroy is brought up once again in clause 9, which addresses changes to the EULA. In the clause, Ubisoft states that the consumer may terminate the contract if they find the terms unacceptable. The EULA reiterates the need to destroy all copies of the products. 

Ubisoft is not the only publisher to have adopted this practice into its EULA. Sega has the same policy adopted into its EULA.

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